Q: What is PDIClothing.com’s Return Policy?
A: PDIclothing.com accepts the exchange of full-priced merchandise with the original receipt and tags attached for up to 30 days after purchase. All merchandise is exchangeable only. All sale merchandise is final sale during red tag promotional clearance events. Partial returns of multiple item promotions forfeit all promotional pricing. Even exchanges of the same promotional item are allowed.
Shipping is nonrefundable. All merchandise must be returned in its original unused, unwashed packaged & resalable condition.
*Holiday purchases made November through December may be returned or exchanged through January 15th of the following year.
RETURNS BY MAIL & EXPRESS EXCHANGES
Q: How can I exchange merchandise ordered from PDIClothing.com?
A. Need a different size? Color? Style? We’ll send it to you! Simply follow this convenient step to make a return or exchange:
Enclose the item(s) in its original packaging (when possible). When exchanging items, be sure to indicate the replacement item, including the style number, color, and size.
SmartPost Return Label:
Attach the prepaid, pre-addressed label to your package. No Payment is necessary when you mail your package. Place your return package in your mailbox, USPS blue collection box , give it to your postal carrier or drop off at any post office, or request free carrier pick up at http://www.usps.com/pickup . If you don’t have a SmartPost Return label, please send your pre-paid, insured package to:
101 Granlee Road
San Rafael, CA 94903
Packages must be shipped pre-paid. We cannot accept C.O.D. deliveries.
Exchanges are processed when item(s) are received. PDI Clothing will pay to ship items processed as exchanges to you. Credits for returned or exchanged merchandise will be issued to the original credit card only. Please allow 1 to 2 billing cycles for the credit to appear on your statement.